We are a UK-based
social media agency

We help our clients to maximise the benefits of social media and minimise the risks. We also run high-value conferences, webinars and courses.


Creative content marketing strategies and campaigns fuelled by social media


Daily social media management, engagement, measurement and reporting

Training & Events

Social media conferences, workshops and webinars


We might think we are on the customers’ side whenever we use the language of Customer Experience. But more often it’s the corporate priorities that shine through. In this fascinating criticism, author and consultant Martin Hill-Wilson, exposes the flaws and self-deception inherent in recent developments in customer experience.

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Facebook Ads are, on average, 35% cheaper than other online adverts and the audiences you can target are often unique. If you’re yet advertising on Facebook, you could be missing a serious business opportunity. You can target people who are in long-distance relationships, people who travel often for work, or have friends who recently got engaged. Almost every businesses could benefit from finding new and relevant audiences on Facebook. Here are our top 5 tips for getting value for money…

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Prior to his session at Social Customer Service Summit (London) on 30th April we asked Chris Geddes, Global Director, Social Media & Community Support at Microsoft, about his recent experiences and insights on the development of social customer service. As always, he gave a candid interview.

Recent Clients

  • Telegraph Media Group Identity
  • Blue SQ
  • Orange Business Services Identity
  • Cambridge Consultants Identity
  • EC Harris Identity
  • WORK Identity