Our Social Times is hosting a series of free to attend webinars and seminars in Belgium and the Netherlands, exploring how to make your social customer care great. Hosted in partnership with webcare technology provider, Genesys, these events will explore how to deliver effective customer service using social media. Featuring brands such as Telenet, TNS [...]
During a a three hour long keynote at the I/O conference, Google announced 41 new features for Google+, including a new look stream and profile pages, hashtags, trending topics, photo enhancement and greater integration with Hangouts. We’ve tried out some of the most important and interesting (below) for your perusal. All of these features [...]
Facebook has to be the most constantly changing social network, with large and small updates happening nearly every week. We’ve picked out four of the most important new developments to get you up to date. 1. Facebook’s Graph Search Facebook’s new take on the search engine (yet to be rolled out) aims to offer a [...]






