We are a UK-based
social media agency

We help our clients to maximise the benefits of social media and minimise the risks. We also run high-value conferences, webinars and courses.

Marketing

Creative content marketing strategies and campaigns fuelled by social media

Management

Daily social media management, engagement, measurement and reporting

Training & Events

Social media conferences, workshops and webinars

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Prior to his session at #SCSS15 on 30th April we asked Chris Geddes, Global Director, Social Media & Community Support at Microsoft, about his recent experiences and insights on the development of social customer service. As always, he gave a candid interview: 1. What would you say are the essential elements of a successful social […]

Social Customer Service Expectations

30% of companies say their key priority for social customer service in 2015 is integrating social customer service data within CRM systems, while only 26% of companies say their staff take social seriously as a customer service tool. Are these statistics – and others – representative, and what do they really mean?

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Many of us have been using social media to promote our brand for a number of years now, and chances are we’ve fallen into a comfortable routine – posting repetitive content on the same days, and achieving similar engagement rates week to week.

Recent Clients

  • Telegraph Media Group Identity
  • Blue SQ
  • Orange Business Services Identity
  • Cambridge Consultants Identity
  • EC Harris Identity
  • WORK Identity