During our Future of Business Communications webinar last week we ran a couple of live polls asking: which communication tools do you use at work every hour?, and do you measure the cost or efficiency of your internal communications? The results of one was expected – but the other one was quite surprising.
In this response to our recent post by Angela Ashenden, which warned that only 1 in 3 work emails is essential for work, Richard Hughes, author of the excellent ‘Business Communication Revolution’, urges caution.
The average office worker checks their email every two minutes and spends roughly a third of their working day checking and responding to emails. What’s more, it takes employees around 16 minutes to refocus on their tasks after handling email. Surely there are more efficient ways of doing business?