Category Archives: Social Media Conferences & Training

Dr Nicola Millard

At #SCSS15 on 30th April Dr Nicola Millard, Customer Experience Futurologist at BT, will be analysing the social customer service performance of various industries. Here’s a quick taster of her insights…

Social Customer Service Summit 2015

The Social Customer Service Summit 2015 will take place in London on 30th April, followed by a one-day Master-class on 1st May. Featuring selected speakers from leading brands, interactive round-table discussion sessions, interviews and panel sessions – as well as an Exhibition – SCSS15 is simply a must-attend event.

Social CRM 2013 London

Social CRM 2013, taking place in London on 8/9 July, goes under the title ‘Moving Beyond Engagement: Building Valuable Customer Relationships through Social Media’. In this post Our Social Times CEO, Luke Brynley-Jones explains the background to the conference. In just under a month’s time Our Social Times will be hosting Social CRM 2013 in […]

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