As social media is adopted across organisations, new challenges emerge relating to scale, skills, culture and technology. These challenges have been collectively described as Social Business.
Our Social Times has worked with several large clients to help them to implement social media across their organisation. This includes implementing effective social CRM and customer engagement practices, and developing a culture – including policies and management structures – that promote openness and empowerment.
We have implemented Enterprise Social Networks (ESNs) and trained staff teams to use them effectively. We have also developed Social Recruitment Strategies designed to enable companies to attract and retain high-value candidates through social media.
For an informal chat about your requirements please contact us.