We can work with you to research, develop and implement your social media strategy.
It’s likely that social media could impact on your marketing, PR, communications, customer service, HR and recruitment, so we adopt a holistic approach to identify the opportunities that social media can offer your organisation.
We will help you set in place the tools, processes and policies you need to manage your social media activities more effectively. We will also identify goals and targets, so that we can benchmark and measure the success of your social media engagement.
Depending on the maturity of your social media usage, we can also work with you to develop social CRM processes to ensure that your social communication flows are real-time and that social media data is mapped with your CRM database.
Please contact us for an informal chat about your requirements.