Social Customer Service Summit 2014 is a two-day conference and workshop that will explore the latest strategies, best practice and case studies to help you implement a successful social CRM strategy. Join experts speakers from brands including eBay and Citibank to explore this complex, important and ever changing area of Social Media.

Join us for this free breakfast workshop in Cambridge (UK) to learn the latest techniques and create your own Content Marketing Plan. The workshop will feature a fascinating case study from Paul Smith, Group Head of Marketing at Elektron Technology.