13-14 May 2014
Social Customer Service Summit 2014 is a two-day conference and workshop that will explore the latest strategies, best practice and case studies to help you implement a successful social CRM strategy. Join experts speakers from brands including eBay and Citibank to explore this complex, important and ever changing area of Social Media.
8am - 10.30am, 20 May 2014
Join us for this free breakfast workshop in Cambridge (UK) to learn the latest techniques and create your own Content Marketing Plan. The workshop will feature a fascinating case study from Paul Smith, Group Head of Marketing at Elektron Technology.