London, UK
13-14 May 2014
Conference
Social Customer Service Summit 2014
Social Customer Service Summit 2014 is a two-day conference and workshop that will explore the latest strategies, best practice and case studies to help you implement a successful social CRM strategy. Join experts speakers from brands including eBay and Citibank to explore this complex, important and ever changing area of Social Media.
Webinar
3 April 2014
Webinar
Webinar: 10 Lessons That Social Can Learn From Traditional Customer Service
In this fascinating webinar, featuring Carolyn Blunt, co-author of Delivering Effective Social Customer Service, we’ll explore the key lessons that social customer service can learn from traditional customer service.
München
2 April 2014
Conference
Social Media im Kundenservice: Kostenloses Seminar in München
Das Seminar geht auf diese Herausforderungen ein und zeigt erfolgreiche Strategien vom Zuhören bis zum aktiven Social Media-Engagement. Die Vortragenden geben dazu aus der Praxis Tipps und Empfehlungen für die Themen Teamarbeit und Social Customer Relationship Management.
Dubai
19 March 2014
Conference
How to Deliver Effective Social Customer Service [Dubai]
Join Europe’s leading social customer service expert, Martin Hill-Wilson, author of Delivering Effective Social Customer Service, plus social media experts, Luke Brynley-Jones (Our Social Times) and Ayman Itani (ThinkMediaLabs), with speakers from Dubai Islamic Bank (DIB) and customer service software provider, Genesys, for this high-value seminar.
