Online
18th June 2013
Webinar
Webinar: Delivering Social Customer Service [Belgium]
A free one-hour webinar exploring how brands can deliver effective social customer service. Featuring Martin Hill-Wilson. As consumers take to social media to complain and share their product experiences, brands are developing increasingly sophisticated processes for delivering customer service through social media.
London, UK
18 June 2013
Training
Measuring Social Media with Google Analytics
A unique and valuable half-day training workshop with Andrew Bruce Smith, director at Escherman and expert in SEO, Analytics and Social Media. He will take you through defining goals, objectives and targets to give you a richer insight in to the value of social media activity.
Amsterdam
26th June 2013
Conference
How to Deliver Effective Webcare [The Netherlands]
A free seminar in Amsterdam exploring how to deliver the best webcare. Our two hour event will feature experts and brands talking about their experiences along with a panel discussion, Q&A and networking time. This seminar will take place in English.
Brussels
3rd July 2013
Conference
Delivering Social Customer Service [Belgium]
A free seminar in Brussels exploring how to deliver the most effective social customer service. Our two hour event will feature experts and brands talking about their experiences along with a panel discussion, Q&A and networking time. This seminar will take place in English.
London, UK
9 July 2013
Conference
Social CRM 2013 – London
Join speakers from Sony, eBay, EE and Nokia for a two-day workshop and conference (8-9 July) focusing the move beyond engagement to forming sustainable relationships through social media. Topics include integrating social media functions in CRM, Customer Engagement and Marketing in talks and panel discussions.
Online
11th July 2013
Webinar
Webinar: Social Business – Moving Beyond Engagement
In this free webinar, our panel will discuss how social media can go beyond being just a channel for sending out marketing messages and become a place for developing real relationships with your customers. We’ll look at examples of companies who are doing this well, and those that are not.
London, UK
24 October 2013
Conference
Social Media Marketing 2013
Our fourth year of Social Media Marketing promises to be the best yet – we’re back with a stellar line up of speakers, industry experts and thought-leaders. A 2 day event, workshop plus conference will delve into the very latest in the industry with discussions and fresh case studies
