// archives

Featured

This category contains 9 posts

Social Media Conferences: New York, San Francisco, London, Boston, Miami and Paris

I’m pleased to announce a series of excellent social media monitoring and marketing conferences that my event company – Influence People – will be hosting over the coming months (see below). In celebration, we’re running a 2-for-1 offer on tickets bought between now and 5pm on 1st Sept. Just book your ticket, then email your confirmation [...]

Social Media Marketing 2010 – San Francisco: Story of the Day

I’m in San Francisco at the moment and yesterday I had the pleasure of co-hosting Social Media Marketing 2010 – the first in a series of events run by Influence People (my events company alter ego) on this side of the Atlantic/Pacific – depending on which way you choose to travel.
Our eyes-and-ears-on-the-ground, the talented, Marissa Louie, [...]

Social Media Marketing 2010: Photos and Presentations

Thanks to everyone who joined us at Social Media Marketing 2010 yesterday at the Cavendish Conference Centre in London. We hope you found it a valuable day.
We’ve certainly had lots of feedback to focus on for the next one (in September). The three topics that we “crowdsourced” at the end of the day might well [...]

Monitoring Social Media Bootcamp, London – The Story of the Day

Wow! Thanks again to everyone who attended the first Monitoring Social Media Bootcamp in London yesterday. It seems that pretty much everyone left the venue with new insights into monitoring and buzzing with ideas. We’ve been overwhelmed by all the positive feedback on Twitter – so, thanks again! Special thanks also to our lead Presenters Nathan Gilliatt (Social Target) Marshall Sponder (Webmetricsguru), Philip Sheldrake (Influence Crowd) and Katy Howell (Immediate Future) who really put some work in, plus our fantastic sponsors Meltwater Buzz, Synthesio, Brandwatch and Integrasco and exhibitors Whitevector and Social Radar.

Social Media Monitoring: Who’s Making Money?

So who’s making the money in social media measurement and monitoring? I was on a panel asked this question at the Measurement & Monitoring Meetup on Friday. It’s essentially another take on the ROI of social media monitoring question, but with the focus widened to include suppliers and consultants, and at first sight it’s a rather annoying question. Having established at the Chinwag event on Tuesday that social media isn’t (necessarily) all about financial ROI, to be asked where the money is in relation to social media monitoring tools seems regressive.

How to Find Influencers on Twitter

Following a tip-off from webmetricsguru (Marshall Sponder), I’ve been trying out Tweepsearch as a method of finding influencers in various vertical industry niches. He suggested that Tweepsearch’s results, combined with an Excel spreadsheet, is the most effective free method of quickly identifying the movers and shakers in a specific industry or for a chosen topic. And you know, I think he’s right.

Monitoring Social Media 09 – Photos & Presentations

Over 200 delegates from around the world attended our conference Monitoring Social Media 09 yesterday in London, including more than 100 PR and marketing execs, 40 leading brands and 15 social media monitoring companies. We managed to squeeze 12 presentations and 3 panel sessions into the day without everyone losing the plot – and, with a little help from the energetic Giles Palmer (and his extravagant tache – see the flickr photos) energy abounded throughout the day.

A 5-Step Guide to Reputation Management Using Social Media

The case for buzz monitoring and reputation management has been demonstrated repeatedly in recent years. A study from the London School of Economics last year revealed that a 2% reduction in negative word of mouth boosts sales growth by 1% and Dell has attributed a monetary value to this: their average customer is worth $210; their average online detractor costs them $57 and their average online promoter earns them $32.

What’s Wrong With Social Media Monitoring Services

I’ve been following an interesting debate over on No Man’s Blog about whether social media monitoring services are all their cracked up to be. In the original post Asi Sharabi launches a visceral assault on social media monitoring services, citing Radian6, BuzzMetrics, BrandWatch and Techrigy, among his targets.

Read our blog by email

Twitter Updates

    Bookmark and Share