Tell Us Your Experiences of Social CRM? (#sCRM)
Social CRM (sCRM) is one of the hottest business topics around, yet the term itself remains vague and the industry often appears confusing and fragmented to newcomers.
To help shed some light on this emerging area, Our Social Times has teamed up with Wavelength M...
Aug. 25, 2011
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General, Social CRM -
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scrm, Social CRM -
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Luke Brynley-Jones -
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This is a guest post from Richard Hughes, Director of Product Strategy at BroadVision. He gave one of the most insightful and refreshing presentations at Social CRM 2011 last week and summarises his views succinctly here:
I had the pleasure of spending Friday in ... 
Social CRM 2011 takes place in London next Friday - and if you haven't yet got your ticket, I urge you to do so now. It's going to be intense, fascinating and, I fully expect, revelatory. We have a genuinely world-class line-up of speakers including many of the worl... 
Wow! The announcement yesterday that Salesforce.com is acquiring Radian6, the market leader in world of social media monitoring (used by over 50% of Fortune 100 companies) is pretty dramatic by the standards of any industry.
While the world has tumbled into and t... 
Founded by Luke Brynley-Jones, one of the UK's most experienced social media consultants, Our Social Times is a popular social media marketing blog. We also run high quality 
