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Review: Monitoring Social Media Boston

[caption id="" align="aligncenter" width="640" caption="Attendees at Monitoring Social Media Boston 2010"][/caption] This is a quick round-up of the key points raised at Monitoring Social Media Boston on 5th Oct, the presentations for which are mostly here. I'll be f...
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The Social Media Monitoring Industry Meets Social CRM Head on

When I hosted Monitoring Social Media 09 in November last year, attendees were asking the same few questions: “what are the best tools for listening to our customers?” and “how can we use social media to protect our brand and reputation?” We also had the perenni...
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Social Media Conferences: New York, San Francisco, London, Boston, Miami and Paris

I'm pleased to announce a series of excellent social media monitoring and marketing conferences that my event company - Influence People - will be hosting over the coming months (see below). In celebration, we're running a 2-for-1 offer on tickets bought between now an...
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Is Flawed Influence Measurement Better Than No Influence Measurement?

[caption id="" align="aligncenter" width="430" caption="Shigero Miyamoto - One of the Time's 100 most influential people of the year"][/caption] I just spotted the bit in LinkedIn Groups that identifies "Top Influencers this week". In the Connected Marketing Netw...
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Social Media Marketing 2010 – San Francisco: Story of the Day

I'm in San Francisco at the moment and yesterday I had the pleasure of co-hosting Social Media Marketing 2010 - the first in a series of events run by Influence People (my events company alter ego) on this side of the Atlantic/Pacific - depending on which way you choos...
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