It is not uncommon for a large company to have to deal with a social media crisis and some handle them better than others. We recently hosted a webinar on How to Effectively Manage a Social Media Crisis which produced some interesting examples and highlighted what we can learn from them. How not to handle [...]
This is part-two of a guest post by Nick Sharples, CEO of Twitter Monitoring experts CrisisVu. Nick will be speaking at a free webinar on How to Effectively Manage a Social Media Crisis on 5th February. Following on from my last article about the importance of preparing for a social media crisis, it’s time to [...]
This is a guest post from Nick Sharples, CEO of CrisisVu. Nick will be speaking at next month’s free webinar – How to Effectively Manage a Social Media Crisis. It often feels that the tendency for a crisis to occur varies in proportion to how well a business is prepared for it. But the fact [...]
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