The State of Social Customer Service [Infographic]

During our research for The Social Customer 2012 (London) we’ve come across a lot of fascinating and surprising statistics. Never ones to miss an opportunity, our designers have knocked up a smart “State of Social Customer Service” infographic (below).

This is also featured on The Wall with some additional notes and commentary.

Click the image to enlarge it.

State of social customer service infographic

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Our Social Times is a social media agency, providing a range of high-value social media marketing, monitoring and training services.




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