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Book ReviewsRead an extract from Joshua March’s ‘Message Me’ book
He's the daddy of social customer service and has now literally written the book on a sector of marketing that no brand should do without.
By Paul Roberts -
Featured
Instagram launches long-form video platform IGTV
After much speculation it's finally here, but what can we expect from Instagram's shiny new video toy?
By Paul Roberts -
Featured
Twitter redesign to put news and personal content on top
Forthcoming raft of changes looks set to bolster the platform's growing reputation as a news outlet.
By Paul Roberts -
Facebook
The Sprout Social Index 2018 – what do consumers want from your brand?
It's the million dollar question, and the social media management giant has attempted to answer it with its latest Index.
By Paul Roberts -
Facebook
Instagram prepares to launch long-form video platform
Multiple reports suggest users will soon be able to upload videos longer than the current 60-second limit in a direct challenge to YouTube.
By Paul Roberts -
Customer experience
Expert interview: Conversocial founder and CEO Joshua March
Conversocial bossman Joshua March shares his expert insights into how social media has become such a vital component of customer service.
By Paul Roberts -
Digital Marketing
5 of the best enterprise social media management tools
Social media management tools have become ubiquitous - but what are the best options for enterprise? We've selected a few of our favourites....
By Paul Roberts -
Content Marketing
Content marketing trends 2018 – an infographic
Content marketing is constantly evolving, which means it's important for marketers to keep up to date with latest trends. Read on for the current state of play...
By Paul Roberts -
B2B Social Media
The pitfalls of using social media for recruitment
With more and more job seekers turning to social media to find their next opportunity, we’re heading towards a revolution in recruitment.
By Rebecca Harper -
Featured
Social Media Online Summit – free expert talks for marketers
It's an online social media marketing conference featuring 40+ experts and it's free if you're quick... what's not to like?
By Paul Roberts
