Social CRM Archives - Our Social Times - Social Media for Business

Social CRM
GDPR training expert joins up with compliance firm

Me Learning inks partnership with InfoSaaS to deliver GDPR training programmes to a wider audience. Is your organisation ready yet?
By admin 2 years ago
Customer experience
Why social CRM is vital for your business to succeed

What does it take to maximise your company’s customer rating? A centralised social hub and a quick-fire team…
By admin 3 years ago
Social CRM
Social media and GDPR – is your brand ready for the change?

With the EU's new data protection laws on the way, Andrew Beverley of InfoSaaS explains how brands can stay on the right side of GDPR.
By Andrew Beverley 3 years ago
Digital Marketing
How to get started with Marketing Automation

In this expert interview we ask specialist consultant, Philip Storey, how businesses can get started with marketing automation. The founder of marketing automation consultancy, Enchant, Philip Storey is a leading email marketing and CRM strategist...
By Luke Brynley-Jones 5 years ago
Email Marketing
How does marketing automation work for small businesses?

Small businesses are struggling to keep up with the rise of marketing automation. Only 14% rate themselves as advanced users of marketing automation and 90% of small businesses that haven’t invested in marketing automation say...
By Luke Brynley-Jones 5 years ago
Digital Marketing
Marketing Automation on a Shoestring [Webinar]

For our upcoming webinar Marketing Automation on a Shoestring (3pm GMT, 17th Nov) I'm going to be asking a panel of experts how SMEs can implement effective marketing automation without breaking the bank. Make sure...
By Luke Brynley-Jones 5 years ago
Digital Marketing
19 extremely useful tools for your digital marketing agency

We've curated a list of tools that every digital marketing agency should be aware of, including social media, content marketing, SEO and ad management tools.
By Mark Lesniak 5 years ago
Customer experience
Customer experience is hard enough without self delusion

We might think we are on the customers’ side whenever we use the language of Customer Experience. But more often it’s the corporate priorities that shine through. In this fascinating criticism, author and consultant Martin...
By Martin Hill-Wilson 5 years ago
Social CRM
8 tips for developing a multi-channel social media strategy

A multi-channel social media strategy is crucial, but is it beneficial for brands to try and have a presence on each of the many social media channels?
By Daniella Richt 5 years ago
Enterprise Social Media
Using Enterprise Social Networks (ESN) to reach mobile workers

While email remains the dominant internal communication tool, 40% of workers don't need it for their job. Could Enterprise Social Networks (ESN) fill the gap?
By Luke Brynley-Jones 5 years ago

Me Learning inks partnership with InfoSaaS to deliver GDPR training programmes to a wider audience. Is your organisation ready yet?

What does it take to maximise your company’s customer rating? A centralised social hub and a quick-fire team…

With the EU's new data protection laws on the way, Andrew Beverley of InfoSaaS explains how brands can stay on the right side of GDPR.

In this expert interview we ask specialist consultant, Philip Storey, how businesses can get started with marketing automation. The founder of marketing automation consultancy, Enchant, Philip Storey is a leading email marketing and CRM strategist...

Small businesses are struggling to keep up with the rise of marketing automation. Only 14% rate themselves as advanced users of marketing automation and 90% of small businesses that haven’t invested in marketing automation say...

For our upcoming webinar Marketing Automation on a Shoestring (3pm GMT, 17th Nov) I'm going to be asking a panel of experts how SMEs can implement effective marketing automation without breaking the bank. Make sure...

We've curated a list of tools that every digital marketing agency should be aware of, including social media, content marketing, SEO and ad management tools.

We might think we are on the customers’ side whenever we use the language of Customer Experience. But more often it’s the corporate priorities that shine through. In this fascinating criticism, author and consultant Martin...

A multi-channel social media strategy is crucial, but is it beneficial for brands to try and have a presence on each of the many social media channels?

While email remains the dominant internal communication tool, 40% of workers don't need it for their job. Could Enterprise Social Networks (ESN) fill the gap?