Knowing what your social media audience is saying about you is crucial - so here we've put together a selection of the best free social media monitoring tools.
Full-blown social media crises can do huge damage to a brand's reputation, so protect yourself by following our 11 steps to avoiding a social media crisis.
If you want to communicate to a global audience, and more specifically a non-native English audience, then you need to know your target markets before deciding which social networks you should be using.
Many of us have been using social media to promote our brand for a number of years now, and chances are we've fallen into a comfortable routine - posting repetitive content on the same days,...
There was a time when Community Managers would need a separate solution for almost everything. You’d need a social media monitoring tool to pick up brand mentions, an analytics tool for reporting and an engagement...
A short, fascinating, interview with Gavin Hammar, Founder & CEO of Sendible, the social media management tool that is used by more than 20,000 companies worldwide. 1. Where did you get the idea for Sendible?...