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Customer experience
Why don’t customers use social media for customer service?
By
Luke Brynley-Jones
March 7, 2016
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4481
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Customer experience
Social Customer Service 2015: Story of the Day
By
Luke Brynley-Jones
May 5, 2015
0
5277
0
Social Customer Service
5 ways to integrate social media marketing, customer service and sales
By
admin
February 23, 2015
1
3939
0
Social CRM
The challenges of delivering social customer service
By
Ben Kay
September 16, 2014
1
2826
1
Social Customer Service
Futur et Etat de l’Art du Service Client en France
By
Luke Brynley-Jones
November 18, 2013
0
2871
0
Social Customer Service
5 Questions à Nico Henderijckx, Sony – Comment intégrer le Client Social votre Service Client?
By
Deepa Mistry
November 1, 2013
0
2356
1
Social Customer Service
Social media engagement needs to be more than skin deep
By
Jemima Gibbons
October 22, 2013
0
2914
0
Social Customer Service
La bombe à retardement du service client sur les réseaux sociaux (et comment la désamorcer)
By
Luke Brynley-Jones
October 10, 2013
0
2451
0
Social CRM
Why Social Customer Service Needs a Dose of Reality (Part 2)
By
Deepa Mistry
February 20, 2013
0
4327
9
Social Customer Service
Why Social Customer Service Needs a Dose of Reality (Part 1)
By
Deepa Mistry
February 18, 2013
0
11745
35
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